At Sebiz, we believe that our success is due to the quality of our staff and their commitment towards doing outstanding work. We believe in recruiting and training the best people in our industry and encourage individual’s and company’s growth simultaneously. Join us for an exciting BPO career.
Customer Support Executive (2 No) (Grade 6)
Experience: 1-2 Years of relevant experience
Skill Sets: Should be well versed with telemarketing
Educational Qualification: B.A/B.COM/Any relevant degree/Diploma
Customer Support Lead (2 No) (Grade 8)
Experience: 3-5 Years of relevant Call Center experience
Skills & Responsibilities:
- Excellent verbal and written communication skills
- Strong interpersonal and team skills
- Meeting the technical and customer support division objectives
- Mentor the team and guide them from time to time
- Ability to adapt to a constantly changing environment
- Keep the team motivated and disciplined
Educational Qualification: Graduate/Post Graduate with knowledge of Computers
BPO Manager (1 No) (Grade 9)
Experience: 7-10 Years of relevant IT or BPO experience
Educational Qualification: Graduate/Post Graduate/ MBA with knowledge of Computers
Skills & Responsibilities:
- People management and leadership skills
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Client dealing skills
- Continuously assesses and improve processes
- Flexibility to work in night shift
- Responsible for BPO business development activities
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